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What are Gross Profit and Profit Margin?
One of the most important areas of a company's financial management is the calculation of gross profit. However, it is the most misunderstood and overlooked areas of business. It is the profit a company makes after deducting the costs associated with making and...

What are Expenses?
As part of OnlineAdvisor’s efforts to educate, inform and encourage business leaders, we present key financial terms and concepts. An important part of financial literacy for a business is the concept of expenses. What is an Expense? An expense is a cost a business...

What You Need to Know About Revenue
As part of OnlineAdvisor’s efforts to educate, inform and encourage business leaders, we present key financial terms and concepts. The concept of revenue is an important one. It may be one, however, that is very misleading. Let's get into the reasons why....

What is the Concept of Revenue?
As part of OnlineAdvisor’s efforts to educate, inform and encourage business leaders, we present key financial terms and concepts. Within the fundamental concepts of financial literacy and reporting is the concept of revenue. This topic is very important for every...

Coach’s Corner – Alignment
For a lot of people, there are months with a slower pace. It is the time for us to spend some time with family, to get a break from the hectic pace we might be maintaining, or to get some time to evaluate our current situation in particular areas. Above all, we need...

Dealing with the Toxic Customer
Years ago, there was a popular trend to implement these “rules” of customer service: The customer is always right. If the customer is wrong, see Rule #1. Frankly, both of these rules are wrong. Not only is the customer not always right, the customer is not always...
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