by oacommunity | Sep 29, 2022
Utilizing the Single Sheet Business Plan: The Customer Experience Your commitment to your customers to provide them meaningful, transformational experiences will be communicated in this lesson’s results. How will you create those meaningful experiences? ...
by oacommunity | Sep 28, 2022
Utilizing the Business Plan: The Customer Experience Now it’s time to apply what you know and make it count for your customer. Create a memorable, cumulative experience which lasts a lifetime. How do you provide a memorable, positive customer experience that...
by oacommunity | Sep 28, 2022
Single Sheet Business Plan: The Customer Experience As you are clarifying and refining your customer experience, there are key questions you should be considering: What is the initial, powerful impression you want to make to your customers? What value are you...
by oacommunity | Sep 22, 2022
Business Plan: The Customer Experience An important aspect for any business or organization, which is most often overlooked, is the experience of the customer. What a customer remembers with his or her senses is a big deal. That’s why we need to craft a...
