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Dealing with the Toxic Customer

Dealing with the Toxic Customer

by onlineadvisor1 | Dec 11, 2022 | Business Strategies, Organizational Strategy, Sales

Years ago, there was a popular trend to implement these “rules” of customer service: The customer is always right. If the customer is wrong, see Rule #1.  Frankly, both of these rules are wrong.  Not only is the customer not always right, the customer is not always...
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