by onlineadvisor1 | Dec 11, 2022 | Business Strategies, Organizational Strategy, Sales
Years ago, there was a popular trend to implement these “rules” of customer service: The customer is always right. If the customer is wrong, see Rule #1. Frankly, both of these rules are wrong. Not only is the customer not always right, the customer is not always...
by onlineadvisor1 | Oct 14, 2022 | Business Strategies, Sales
When you were a little kid, you had some opportunity where you wanted something really, really bad. To get what you wanted, you thought about your options and then went in for the big pitch. Whether your target audience was one of your parents, grandparents,...